These points should be reserved for higher plans, premium clients or advanced service level requirements.
| No. | Service Point | Clarification |
|---|---|---|
| 1 | Detailed Real Market Value Check | Deeper market value assessment, fair price range and overpricing risk check. |
| 2 | Full Bargain Support | NSD supports better negotiation on behalf of client as per approved terms. |
| 3 | 1-Month After-Sale Support | Deal-related verification doubts, seller coordination, parcel concerns and clarification support for 1 month. |
| 4 | Buyer-Seller Coordination | Active coordination between buyer and seller for deal clarity. |
| 5 | Advanced Buyer-Seller Coordination | Bigger deal support, multiple calls, seller follow-up and final confirmation. |
| 6 | Inclusion Mapping | Mapping inclusions as identity proof for the diamond. |
| 7 | Detailed Written Verification Note | Professional written note beyond a basic WhatsApp summary. |
| 8 | Invoice Verification | Review of invoice details, stone details, value, company name and GST details. |
| 9 | Shipment Re-Validation | Re-check at dispatch/receive stage where applicable. |
| 10 | Parcel Shield Verification | Post-check parcel safety, sealing and identity protection. |
| 11 | Concierge Assistance | Premium client handling, guidance, coordination and planning. |
| 12 | Priority WhatsApp Support | Priority response compared with normal WhatsApp updates. |